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Please fill in transaction details

Enter the ETH payout address
FIO protocol names are supported

Useful tips to know

We will process your transaction even if you:

  • Send a deposit in the wrong network, if this asset is supported on our service

  • Create a transaction with a wrong coin

  • Send more than one deposit for the same transaction

  • Send a deposit long after the exchange was created or completed

We will not be able to proceed with the transaction on the initial terms if you:

  • Send a deposit for a fixed-rate exchange after the rate expires, provided that the rate declines over this timeframe

  • Make a transaction using the wrong contract address

In these cases, we encourage you to contact our support team . The exchange can be continued from there, or alternatively, you are free to request a refund.

How to cancel an exchange:

  • cancel icon

    If you didn’t send any funds yet, there is no need to cancel the transaction, you can simply create a new one

  • cancel icon

    If you have already sent the funds for the exchange, immediately contact our support team for assistance